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My phone's internet is not working. Why

ali9
Newcomer

 

 

  • Date you bought your membership or internet add-on: internet 17-09-2014
  • The type of phone you have: bq spanish brand 
  • Full list of settings you saved into your phone: 
  • APN: 48months.lifeytelecom.com 
  • Type APN:nms
  • MMSC: http://mmc/servlets/mms
  • Proxy MMS: 10.1.11.19
  • Puerto MMS: 8080
  • MCC: 272
  • MNC: 11
  • Type authotefic: PAP
  • Protocolo APN: IPv4
  • Protocolo de itenerancia APN: IPv4
  • tYPE CONEXION: sin especificar
  • Do you have data roaming switched on
  • Do you have an internet signal: yes 
3 REPLIES 3

dalyer
The Legend
The Legend

I'm assuming that this phone runs Android?

If so then I would delete any APNs already configured and then download/run the Tweakker APN app to configure the settings. See here:

 

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Internet nor working

dalyer
The Legend
The Legend
See my post above.
Follow the instructions to configure your apn/Internet settings correctly for Internet access to work.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.