Mobile data

[chaz_123]

My data worked fine untill I renewed my membership and now it won't work. Calls and text work though

[dalyer]

Do you have a data allowance?

Dial *100*8# - what does it return?

Are your internet settings still correct?

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

Hope this helps.

[chaz_123]

I have a gig. I tried changing APN and it said APN settings are not available for this user

[dalyer]

What exactly are you doing when you get that message?

Where does the message appear?

What make and model of phone is it?

Did anything change eg software update?

Hope this helps.

[chaz_123]

I just click into APN and it comes up. Oneplus3 the phone updates itself sometimes so probably

[dalyer]

This issue has cropped up before.

Ie that in some cases OnePlus phones don't give the option to configure the APN.

This is problem with their software.

You'll need to get support from them or whoever sold you the phone to find out how to be able to configure the APN.

Maybe installing an older version of their android software night help?

But ultimately this is an issue with the phone/software and not with 48.

Hope this helps.

[chaz_123]

Cheers boss

[dalyer]

Here's a recent thread that seems to be about the same thing.

http://community.48months.ie/t5/Other-Help/One-Plus-Three-T-no-service/m-p/43778/highlight/true#M180...

Hope this helps

[dalyer]

---

@dalyer wrote:

Here's a recent thread that seems to be about the same thing.

http://community.48months.ie/t5/Other-Help/One-Plus-Three-T-no-service/m-p/43778/highlight/true#M180...

Hope this helps

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Did that help at all?

[greisis]

My phone number is blocked and i need it to be active again what do i need to fix this issue?