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Membership paid but can't call or text

Anon
Not applicable

‎17-05-2013 08:02 AM - last edited on ‎20-05-2013 04:00 PM by Crew (retired)

My membership is not expires and I can't call or text.

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1 REPLY 1

dalyer
The Legend
The Legend

‎20-05-2013 04:44 PM - edited ‎20-05-2013 04:45 PM

What does your online account say about your membership status, expiry date and calls/text/data/credit balances?

Did calls/texts work before? If so when did they stop working?

Are you sure that you haven't breached the fair usage limits and been barred for the remainder of your current membership month?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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