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Membership expired, cannot make phonecall nor internet

Ivak4844
Newcomer

My membership expired yesterday (even without a notification)

There is money on my account

I cannot make a phonecall , to ask somebody to enable membership for me.

I cannot connect to internet, to enable membership either

 

Im in Ireland, in middle of nowhere

Stuck with no service

And support says they have no solution

This situation should not be acceptable

I should be at least allowed to make a phonecall, using credit from my account

1 REPLY 1

dalyer
The Legend
The Legend

I thought that even without any membership or data allowance you could connect to the 48 site or app to renew membership?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.