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Just joined 48 phone not recognising sim

fearghalmac
Newcomer

‎01-11-2014 12:41 PM

I just joined from vodafone on my Iphone 4. This phone is unlocked as it was with 3 before I got it and moved to vodafone.

When i got the sim i activated it, bought memebership of 10 euro and then when i put it into the iphone it says sim is locked. I unlock it with the pin i got with the sim and then it says no service where the carrier name and signal strength usually appears. Sometimes if i take the sim out and put it back in it will say invalid sim.

Iv tried using itunes to sync it but it says the sim is not recognied and it wont let me.

Any help would be greatly appreciated.

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1 REPLY 1

dalyer
The Legend
The Legend

‎01-11-2014 08:03 PM - edited ‎01-11-2014 08:04 PM

The iPhone probably needs activation on 48.

See here:

 

http://community.48months.ie/t5/Need-Help/iPhone5/m-p/31259#U31259

 

You can also disable SIM PIN locking if you don't need it:

 

http://support.apple.com/kb/ht1316

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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