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Internet stopped workin!!

cathf94
Visitor
Ny ones internet stop workin for no reason.. Iv tried every step from the help menu still no gud 😞 iv 3g signal an it trys to load
1 ACCEPTED SOLUTION

Are any/all of you new users - e.g. who joined in the last week or so?

Where are you based?

I'm in D1/7 right now and both 2G/EDGE and 3G/HSPA are working fine.

But it may still be that certain individual users are being hit by service outages?

Since the usual reboot, airplane mode, manual network search/selection etc. doesn't seem to rectify the situation for some people all I can suggest is, if you haven't done it already, to log a support query to get 48 support to assist.

Sorry I can't offer any better help! 😞

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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10 REPLIES 10

cathf94
Visitor
No not a thing yet. Doesnt seem to b many with this problem so far