Internet not working

[hannah13619]

I topped up by 10 euro yesterday and it's telling me that I have no internet and that I need to buy some but I have not used any of my internet allowance yet. I don't want to pay 3 euro for more because I should already have it how do I fix this????

[dalyer]

How exactly is is telling you that you have no internet?

Did internet ever work for you?

If so when did it stop working?

Are your internet settings correct?

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Are you sure that your data balance is not zero?

Hope this helps.

[hannah13619]

When I log on online it says I have my calls and texts etc but no internet it was fine when I topped up last month and at previous occasions but it's just telling me that i have no internet and do I want to buy more. I didn't use my internet at all it just wouldn't work from the moment I topped up

[dalyer]

OK - you probably need to contact 48 support about this so:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.