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Google app only works on WiFi not mobile data

janetm7235
Newcomer

Anybody know why my Google app won't work with mobile data? Works on WiFi network

1 REPLY 1

dalyer
The Legend
The Legend

Are your APN settings configured correctly? 

Text "APN" to 50048 and follow the instructions here to do this: 

If it still doesn't work after rush6 then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.