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Internet not working

darijadaca
Visitor

‎29-09-2016 09:58 AM

I bought my membership for my second month with 48, but my internet doesn't seem to be working, even though it says 4G is on. Also messaging doesn't work. Any reasons for this?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎29-09-2016 10:29 AM - edited ‎29-09-2016 10:34 AM

Did internet/data work for your first month?

Did you configure your internet/APN settings?

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Has your new membership started yet?

What does *100*8# return as your data allowance balance?

 

What do you mean "messaging doesn't work"?
You can't send or receive any SMS text messages at all?

Or just to/from specific numbers?

 

Or do you mean picture/MMS messages in which case see here:

 

A little note about picture messaging

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎29-09-2016 05:27 PM

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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