48 Community

elduffio6 · ‎13-04-2015

I am having trouble with my 48 internet... have applied the correct internet settings on my phone but I am still getting no data even tho I have 'the don' membership...how do i get it working?

*edited title to match conversation* - Sheena

dalyer · ‎13-04-2015

Try the online Tweakker configurator first - if that works then that's great - you're done!

http://48months.tweakker.com/choose

If your specific phone model is not listed then try choosing one that is "similar" as that may also work.

If, as happens to many people including me, it does not work (e.g. never sends any configuration settings to your phone) then you will need to configure the settings manually so read on...

Make sure that your membership is active and you actually do have a data allowance through your membership or a data add-on.

Make sure that your settings match those below.

APN: 48months.liffeytelecom.com
MMSC: http://mmc1/servlets/mms
MMS Proxy: 10.1.11.19
MMS Port: 8080
MCC: 272
MNC: 11
APN Type: default,mms,supl

If that APN Type doesn't work then try:

APN Type: *

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is enabled.

Make sure that data is enabled.

If you configure these settings and they still don't work then please DOUBLE CHECK that you did not make any mistakes - e.g. some people have mistakenly entered 48.months.liffeytelecom.com instead of 48months.liffeytelecom.com etc. The settings must be entered EXACTLY as specified above.

If you already have internet/APN settings but they are different to those above then reconfigure your settings so they match those above or delete any existing APNs and start again and add the 48 one anew.

If internet/data still does not work after configuring the settings correctly then try powering off and on again and maybe manually scanning for networks and connecting to 48.

If internet access still doesn't work then contact 48 support for assistance:

https://48.ie/help

Hope this helps.

How do I add/configure an APN on my phone?

You need to check the documentation and user interface for your phone for specific instructions.

However on most Android phones the process is similar although there may be slight differences how to navigate the menu options to get to the right place and slight differences in the options that can be configured.

See here for an example of a general guide for Android phones:

http://www.androidcentral.com/what-apn-and-how-do-i-change-it

Similarly for iOS the specific menus/options may differ depending on the phone and version of iOS. But this is what Apple have to say about it:

https://support.apple.com/en-ie/HT201699

And here is another third party guide (which may or may not be for a specific version of iOS):

http://www.howtoisolve.com/how-to-add-apn-setting-in-iphone-cellular-data-network/

If necessary search the web for specific instructions for your phone.

A note about personal hotspot setup on iPhones

Once you have your internet APN set up and data/internet access working you can also use this connection as part of a personal hotspot (this will probably use up your data allowance more quickly than "normal" internet access so keep an eye on your quota and that you don't breach the fair usage limits).

This is generally straightforward on Android but Apple sometimes make it more difficult on some iPhones/iOS versions for some reason...

Some people find that their iPhone/iOS iOS 8?) does not show the personal hotspot option in which case the following workaround may be required:

https://www.youtube.com/watch?v=1PF8dC-Ikc0

But note:

At around 1 minute into that video he has Personal Hotspot > APN = gadget. Enter 48months.liffeytelecom.com instead.
At around 2 minutes into that video he has Mobile Data > APN = internet and also Personal Hotspot > APN = internet. Enter 48months.liffeytelecom.com instead.

A note about 4G dongles/routers

If you're using a 4G dongle/router rather than a phone then you'll need to refer to the device's user manual for instructions on how to configure its APN/internet settings (and maybe SIM PIN unless you disable this in a phone first). Most or all such devices run a small web server that provides the management interface and which you connect to using your web browser.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

vini91 · ‎09-11-2015

Please can you help me, i tried the steps to conect but is still not working.

dalyer · ‎09-11-2015

Duplicate post - I replied to your other one here:

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/38325#M15257

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

vini91 · ‎09-11-2015

Do i have to activate the "use packet data" or just "data roaming"?

Because my internet just start to work after i activated both, but i dont want to spend any extra money of my deal because that i activated the use packet data...

dalyer · ‎09-11-2015

You need both enabled.

You won't incur extra charges on 48.

Data is never charged from your cash credit balance.

The only services charged from any cash credit balance rather than membership or add-on allowances are listed here (scroll down a bit to "What is the extra stuff you can get with 48?"

http://www.48months.ie/membership-plans#other-call-charges

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎11-11-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ramune900 · ‎19-03-2016

I have problem with my48 internet I have Prestigio PAP4322DUO how I can get data network in my phone

dalyer · ‎19-03-2016

You have asked about internet settings several times before and I replied in all cases advising how to do this!

Most recently here:

http://community.48months.ie/t5/Need-Help/Internet-not-working/m-p/39747#M16209

As I said there you need to configure your internet/APN settings.

Follow the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎20-03-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

vaidasss · ‎07-04-2018

Big problem 48month always refreshing sim data and no working EU mobile data

dalyer · ‎07-04-2018

Do you have a Guido membership?

If not then nothing will work - no calls/texts/data.

EU roaming only works on Guido.

If you do have a Guido membership then do you have a local network connection or not?

Are calls and texts working?

If not then manually scan for networks and try to connect to one of them.

If calls and texts are working but data is not then check the APN field of your internet settings.

If it has changed from 48months.liffeytelecom.com then edit it, change it back to that, reboot and see if data starts working.

If none of that works then you'll have to contact 48 support for advice.

See the link in my signature below.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

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