30-07-2013 11:37 AM
I ordered a normal SIM instead of a macro SIM. I got the normal SIM and registered it before I realised it was the wrong one. It won't let me order a macro SIM, what should I do? Thanks, Corinne
30-07-2013 12:45 PM - edited 30-07-2013 12:46 PM
If you want to use the normal sized (mini) SIM for now then order a new free micro SIM here
and when you get it don't register it but log a support query asking 48 to switch your account/number/membership over to the micro SIM:
http://help.48months.ie/requests/new
If you don't need to use the mini SIM that you have right now then just order a replacement micro SIM through your online account and your current SIM will be disabled until you receive the replacement micro SIM which will be ready to go on your account/number/membership when you receive it:
http://www.48months.ie/help/losthandset
Hope this helps.
30-07-2013 12:45 PM - edited 30-07-2013 12:46 PM
If you want to use the normal sized (mini) SIM for now then order a new free micro SIM here
and when you get it don't register it but log a support query asking 48 to switch your account/number/membership over to the micro SIM:
http://help.48months.ie/requests/new
If you don't need to use the mini SIM that you have right now then just order a replacement micro SIM through your online account and your current SIM will be disabled until you receive the replacement micro SIM which will be ready to go on your account/number/membership when you receive it:
http://www.48months.ie/help/losthandset
Hope this helps.