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New to 48 - something gone wrong with first purchase

NovaL6930
Newcomer

‎10-09-2025 05:45 PM - last edited on ‎10-09-2025 05:50 PM by The Legend

Hi. I’ve just received my sim-card. I have problems with activating it though. When I put in my card information and choose a credit to put into my membership it says that something goes wrong. I am from Sweden and I changed from a Swedish phone number to this Irish number that I got from 48.ie . My payment card is Swedish so I don’t know if that’s why I’m having troubles with the payment. However I’ve received mails with invoices for the plan I’ve “ordered”. Please help me with the payment and activation of my sim-card.

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dalyer
The Legend
The Legend

‎10-09-2025 05:49 PM

You'll probably need to contact 48 support about this issue. 

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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