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I have only joined 48 have membership i cant send calls or texts but I can recieve calls and texts?

skully
Newcomer
I have only joined 48 have membership i cant send calls or texts but I can recieve calls and texts?
1 ACCEPTED SOLUTION


@skully wrote:
I have membership "guido" 2 acctualy until the end of febuary

What is the actual expiry date?

Did outgoing calls and texts work before this?

If so and it stopped then any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

 

Fair Use Policy/ Acceptable Use Policy

 

If not then as mentioned above log a support query to get 48 support to look into this for you.

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

6 REPLIES 6

1amcn
Rock Star

Hi skully

Can you check your account and relay the details/status of your membership.

I'll wait as you do.

🙂

skully
Newcomer
I have membership "guido" 2 acctualy until the end of febuary

Anon
Not applicable
 


@skully wrote:
I have membership "guido" 2 acctualy until the end of febuary

What is the actual expiry date?

Did outgoing calls and texts work before this?

If so and it stopped then any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

 

Fair Use Policy/ Acceptable Use Policy

 

If not then as mentioned above log a support query to get 48 support to look into this for you.

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

1amcn
Rock Star

Hi skully

Log a support request using my link below.

http://help.48months.ie/requests/new

🙂

1amcn
Rock Star

Hi phillips 123

Can you post back what issue you have?

🙂