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Bought membership but calls/texts/data not working

AmyC3392
Newcomer

The membership was payed and i cannot make or recieve calls or texts. Data is not working either. ABSOLUTE DISGRACE.

1 REPLY 1

dalyer
The Legend
The Legend

Is this your first membership or have you had one before?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

What does your Transactions page say about your recent payment?

Do you have a connection to the 48 network - i.e. signal bars?

Was data working for you before? If not then you need to configure your APN settings. Text "APN" to 50048 and follow the instructions:

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.