cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I asked to keep my own number but for some reason it has given me a new one. Why??

Anon
Not applicable

When i registered my my sim it gave me the option to keep my old number, which i done, but now when i log in it is saying that i have been given a new number. I have not topped up my sim yet. 

 

Can my own/old number be moved so i can use it instead of the new 48 number i was given? How do i have this problem fixed?

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Any use?

 

How do I keep my old number? 

 

If necessary contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Any use?

 

How do I keep my old number? 

 

If necessary contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.