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Forgot my unlock code

seanpaul1
Newcomer

‎06-02-2015 01:08 PM

I entered my unlock code wrong 3 times and now it wants me to contact my carrier and get a PUK code? .. Who do I contact? I was with meteor for years but I got a 48 sim last year and unlocked it unofficially.. Not sure what to do
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1 REPLY 1

dalyer
The Legend
The Legend

‎06-02-2015 01:27 PM - edited ‎06-02-2015 01:28 PM

Your PUK is available from your online account.

See here:

 

I forgot my PIN code

 

The PIN/PUK have nothing to do with whether or not a phone is locked to a specific network.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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