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Confirmation email

Anon
Not applicable
Hi, can somebody help me please!how do I get my confirmation email sent to a different email address?my SIM card is locked and I can't get the code!!
5 REPLIES 5

dalyer
The Legend
The Legend

You mean the security code for porting a number?

If you can't get it to your old number/SIM because it is disabled then you'll need to contact 48 support for assistance:

 

How do I keep my old number?

 

If this is not the problem then please explain in more detail what is the problem.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
I got my security code and I'm waiting for the unlocking code for my 48 sim but I have not got it, I'm applied at 3 o clock today!

What do you mean unlocking code for your 48 SIM?

If you mean the PIN (PIN1) or PUK then see here:

 

I forgot my PIN..... What now?

 

If that doesn't help then I'm not clear what you are looking for...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Help please?i currently have no network!

Did you register your SIM?

Is your phone unlocked for use on any network?

Have you scanned for networks and manually connected to 48 (or O2 if 48 is not listed)?

Did you enable data roaming (required even if not using data)?

What does it say when you log into your online 48 account?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.