12-10-2015 11:18 AM
12-10-2015 11:18 AM
12-10-2015 01:48 PM
If you logged a support request/complaint then you should reply to that and not on the public forum.
http://www.48months.ie/help/my-messages
In any case it's not a great idea to post your email address in a public forum like this.
Also I suspect that 48 can only reply on the email address registered for your account and not any other one due to data protection rules etc.
Hope this helps.