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Changing number

rorydobrien
Newcomer

‎23-02-2016 08:00 PM

Hi I've a bill phone with three and trying to change over. Won't let me or give me any reason why.. Anyone got any thoughts?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎23-02-2016 08:59 PM

You mean three won't release your number allowing it to be ported to 48?
Have you settled your bill and are you out of contract?
If not then they may not release your number.
If so then you need to get onto three and ask them why they won't release your number.

Remember that if your phone is locked to Three then you need to get it unlocked to use it on 48.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎24-02-2016 11:25 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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