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I paid this month and my number has no data. Could you check

I paid this month and my number has no data. Could you check what happened?
3 REPLIES 3

dalyer
The Legend
The Legend

You'll have to contact 48 support directly to ask them about this. 

They don't generally monitor or respond to posts here on the Community Forum. 

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

CiaraO9263
Newcomer

Same, on the top right where it says like 4G or whatever it just comes and goes but never works 

Are calls and texts working ok? 

Did mobile data ever work ok for you? 

Are your APN settings configured correctly? 

Text "APN" to 50048 and follow the instructions here to ensure that they are: 

If you still have problems after that then you'll probably have to contact 48 support for further assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.