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Option to change registered bank card details is disabled

AnnL3278
Newcomer

Thursday - last edited Thursday by The Legend

My bank card has expired and I need to update the new details.  When I select my profile the payment details option is greyed out and will not allow me make updates.  Does anyone know what I should do?

Thanks in advance.

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1 REPLY 1

dalyer
The Legend
The Legend

Thursday

Are you using the app or the website?

Does this link allow you to update your card details?

Or can you delete the existing registered details and add the new ones from scratch?

If you can't make progress on this then you'll have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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