@MaryK9317 wrote:
I am having the same issues my phone says no sim but the number is moved over and will not be recognised someone please help as I need my phone and cannot receive calls or texts
Are you using an iPhone by any chance?
If so then this may be due to the stupid way that Apple do things.
They require that an iPhone needs to be activated on a new network.
To do this on some networks requires an SMS message to be silently sent to a UK activation server.
On 48, international texts can only be sent if you have cash credit on your account to pay for them.
If you don't, then they don't get sent.
So, I would suggest that you put €1 cash credit on your account, reboot the phone, and see if it gets activated after a few minutes.
As I say, blame Apple for this stupidity.
If that doesn't help then you'll probably need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk.com
I am not a 48 employee - if you need to contact 48 support then please
click here - if the Chat Now option does not appear on that page then keep trying until it does.
