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Can't make calls

heyimjoy
Newcomer

‎14-05-2015 11:01 PM

Hi every time I try to make a call it says call failed I don't think the problem is with my phone it only started happening a few hours ago I have good signal and everything please help I need to use my phone
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2 REPLIES 2

dalyer
The Legend
The Legend

‎15-05-2015 09:42 AM

Does this happen on every call or just some?

What sort of number are you trying to call - Irish mobile, Irish landline, "special" numbers (e.g. 1850 etc.), international?

What does your online account say about your membership status, expiry date and mobile and landline calls allowance balances?

Do incoming calls work OK?

Do outgoing and incoming texts work OK?

Does data/internet access work OK?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎17-05-2015 04:14 PM

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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