48 Community

jaynolan94 · ‎13-12-2014

Hi guys when I log in it says processing last order and will not let me buy anything ? Anyone had this problem

dalyer · ‎13-12-2014

What is the exact message that you get and when exactly do you get it in the purchase process?

What does your My History page say about recent purchases/payments?

Does it reflect the most recent on that you completed?

If you have enough cash credit then you could try buying add-ons by text:

If you don't have enough cash credit then you could try first topping up by voucher:

You might need to contact 48 support about the original problem though:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jaynolan94 · ‎14-12-2014

Just says we adding the good stuff and refresh page... When I go into history everything is paid ?

jaynolan94 · ‎14-12-2014

And it won't let but credit or anything

dalyer · ‎14-12-2014

Sounds odd.

You probably need to log a support request as I suggested above so.

Most likely only 48 support can sort this out for you.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

canvasjunction · ‎24-10-2015

I'm still waiting for mine. Stuck on processing order. Took the money but no Internet. It has really left me stuck

canvasjunction · ‎24-10-2015

Three days now.....

dalyer · ‎24-10-2015

You should contact 48 support so

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎29-10-2015

Did you get this sorted?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

canvasjunction · ‎01-11-2015

I'm still waiting for the add on, but thank you for your help, I really appreciate it 😊

Buying add ons