48 Community

Can I switch my existing 48 account to the student deal?

I’m have started to use 48 last month, actually I am master student at DCU, can I change to student account?

Payment failing - "something went wrong"

I tried to recharge my number but after payment it's saying something went wrong and we will let u know i tried 2 times and recharge is not happening so please help me out

Charged €7.99 twice - need a refund

Please refund my extra €7.99 , I don't know why two time cutting my money?

Two SIM cards on one account?

Hello am planning to get another simcard, wondering if i can have the same account as i already have existing simcard from 48?

Forgot my email address & can't renew plan

Hi l forgot my email address that I gave years ago when a got my 48 SIM card and now my plan is expired and a can’t renew my plan what can l do?

Neither SIM activation code option works - what now?

I can't activate my SIM card. I tried the 6-digit code on the back of the SIM card, it doesn't accept it, and then it doesn't accept the long code starting with 89353 either. What should I do to activate my SIM card? Thank you in advance for your hel...

Tried to top-up but couldn't do it

Hi last one hour try to do top up couldn’t do that?

My reordered SIM is showing it needs to register on network

Made payment but credit is not on my phone

I made a payment money has left my bank but the credit is not on my phone