Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Mates Rates

Hi i ordered a mates rates sim for a friend, he topped it up and is using it the last few days but neither of us got our free credit as promised, just wondering how long does this take, thank you in advance.

lynche by Newcomer
  • 5 replies
  • 0 like

Accessing my account

When I try and log in it's saying I haven't completed set up but I used it before on a different phone and I was able to buy credit and add credit

skull12 by Visitor
  • 3 replies
  • 3 like


Where are my texts ??? Just got the Mitch plan, once again it says I have no texts and I haven't sent a single text. Getting sick of this **bleep**.

clazic by Newcomer
  • 3 replies
  • 0 like

Travelling to uk tomorrow

hi, i wanted to buy guido as i am away for a few days but can i buy today for it to change today? Or do I have to wait for renewal date?

susiek by Newcomer
  • 2 replies
  • 1 like

Transfer my credit

Hi! I'm trying to change my current number to another 48 phone number. How can I transfer the credit of my current number to the new number? Many thanks!

Top Up

I entered my top up number but still cant ring out