48 Community

How to activate membership after payment card issues?

How can I activate my memberships as there was an issue with my card. 

Lost SIM and need replacement

i have lost my sim and wish to order a new one can you reply please   

Need another SIM & maybe a new phone

I wish to order another Sim card and possibly purchase a new phone

How do I add a person on to my plan?

No plan after auto-renewal failed due to expired card

Hi, signed up to 48 almost two and a half years ago on €10.99 a month plan. Recently had to update payment details as bank card was renewed. Now its not letting me auto-renew payment as I was doing all along, says I have no plan. How can that be and ...

Scam text purporting to be from Three?

Got text on phone "THREE: Your mobile Contract(s) will be disabled due to failure to accept our new Terms of Service. Log on: <scam link removed> to accept" I had just switched my payment card details for 48 within the previous hour. I've no direct c...

Find account number

Can anyone tell me where to find my account number

Auto-renewal worked on one account but failed on another

I was paying both mine and my husbands membership every month from my debit card. In Jan 1st 2024 only one payment went out. I checked with my bank and there is no issue with my account or card. Can u please reinstate d stopped payment as both phones...

Can I switch to the student plan offer?

I would like to change to a student card

Calls work while roaming but not texts/data

My 48 when I am abroad will only allow me make a call. I cannot text. Also can't access mobile data