Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Auto top up

I got cut off as I’d forgotten to top up the card it’s being topped up from. How do I rejoin as the membership I had all along? Thanks

Multiple 48 accounts

Hi,I recently moved to 48 and really happy with it bar the initial difficulties porting my number, but my two sons are also with 48. Our 3 memberships are coming out of my bank account but how do I tell which monthly payment is for which account? I l...

Can’t remember email

Hello, when I signed up for 48 years ago I signed up my elderly mom too. Our memberships need renewing. I have done mine through the app but I can’t sign in to update for my mom as she doesn’t have an email address. I can’t even remember how I signed...

From 48. We recently identified that some 48 customers are u

From 48. We recently identified that some 48 customers are using legacy data settings in their handset. To remain connected to our data service we require you to update your device APN settings. If these settings are not updated before 19th November ...