48 Community

I can't make or receive calls or text messages

How to update payment details?

have new bankcard,looking to update details

I topped up my phone but didn't get my monthly plan

Hi,My membership was expired on 10.03 so I top up on 9.03 but I still don't have my monthly plan and when I top up they take 12.99 from my credit card....so what I have to do now

Inadvertently bought two plans & want a refund for one

Hi,I was buying a gift plan for a friend and I topped up the plan for 12.99 euros. When I approved it in my aib app, the 48 page said there was an error and something went wrong. So I tried again and the same error popped up. Now I've been charged tw...

Not receiving MasterCard OTP texts

Sorry if in the wrong place. I was googling and have looked at other threads. Recently moved from Eir. Not getting my bank's OTP's. The bank or credit union current account, is Mastercard. I have got the current accounts OTP and PayPal for example an...

Is it €12.99 or €25.98 per monthly plan?

Hello! I have got 48 sim. In the application I was offered to buy a membership for 12.99 €, but when I clicked further it said that the plan would cost me 25.98 € per month.I'm a little confused... What's the truth?

Can't port number from 48 because can't receive security txt

Recently I ported in to 48 mobile and was going to purchase 12.99 monthly subscription. But there is a hidden fee of 12.99 which is termed as activation fee. I did not like what they are advertising on website and what they are actually selling, so I...

Move my number from old 48 SIM to new 48 SIM?

How can I move my number from my old 48 Sim to my new my email was discontinued on my old number so I had to get a new SIM with a new email but now it won't allow me to keep my old number I have everything to do with my old Sim except I can't use the...

Made payment twice plan not activated

I am new customer and ported to 48. Now ended up without having access to phone or internet. Made payment twice and it says payment is successful and then it will start throwing errors. Requesting for immediate assistance.