Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

No plan after auto-renewal failed due to expired card

Hi, signed up to 48 almost two and a half years ago on €10.99 a month plan. Recently had to update payment details as bank card was renewed. Now its not letting me auto-renew payment as I was doing all along, says I have no plan. How can that be and ...

Scam text purporting to be from Three?

Got text on phone "THREE: Your mobile Contract(s) will be disabled due to failure to accept our new Terms of Service. Log on: <scam link removed> to accept" I had just switched my payment card details for 48 within the previous hour. I've no direct c...

Auto-renewal worked on one account but failed on another

I was paying both mine and my husbands membership every month from my debit card. In Jan 1st 2024 only one payment went out. I checked with my bank and there is no issue with my account or card. Can u please reinstate d stopped payment as both phones...

No data, text or outbound calls

Hi, I've had no data, text or outbound calls since last Thursday with a message saying monthly membership has expired when I try to make outbound call. Can receive calls. Membership had remaining data, minutes, etc. Auto renew of membership failed la...