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Problem with membership plan purchase

Hi i paid for my plan 10.99 and approved it with my bank,but I didn't press I approved, but the money has left my account., could you activate account for me?

1 REPLY 1

dalyer
The Legend
The Legend

Your post is unclear. 

What exactly do you mean by "approved it with my bank,but I didn't press I approved"?

What does your Transactions page say about recent payments? 

Maybe the purchase went through ok?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

Does your Buy Plan page list any upcoming membership plan?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.