Hi, I’ve upgraded to 5G paid the €12.99 and my current plan expired but when I’m trying to call anybody (an automated message is saying that my plan has expired.)
Hi, I paid €10.99 plan along with activation fee of €10.99 and they told the second month would be free. But the renewal date shows as 21/02/2026. How does this work and where is the free month ?
My membership did not automatically renew and mobile network stopped working as I had not renewed. First time it has happened in nearly 5 years of membership. **bleep**ing work van broke down on the side of the road and I had no one to contact for he...
like others i have no service and the response below from their care team is next to useless. Some customers are currently experiencing issues making calls and texts & using mobile data due to the auto renewal issue. Our technology team are working t...
