Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Complaint

Hi all, I moved my son to the 12.99 payment plan, but the option for gifting a payment doesn’t work. I’ve checked with 48 and my bank. 48 took my money out of my bank account for 2 months but no payment was made on my sons account for those 2 months....

Cannot renew plan

Hi! I can’t renew my plan, it says “ Oops. Something went wrong. Please contact care.” I need my internet now

Cant top

I can’t top up keeps telling me try in 5 minutes

Reset pw email not received

Reset email doesnt arrive? Tried a couple of times. Have checked, email is correct, and its not in spam folder? Is there another way to change your pw?

Data

It’s not letting me buy my plan. It says something went wrong, contact care