48 Community

How can I get a replacement SIM?

I have been a member for years but I have been abroad for the past year and not actually using my sim. Despite still paying my membership every month I am now unable to use my sim, it seems to be broken or damaged in some way. How can I get sent a ne...

Why did my number stop working today?

Hi please advise why my number stopped working today??(089) 602 2355

Difficulties updating plan & personal details

Hi I recently changed my number need to update my plan and personal data!! Having difficulty in doing so !!!

Can't activate SIM via the app

Hi there,  I recently had a sim sent out to me, I paid for it at the end of April, upon trying to activate my new sim I am not given the option to activate new sim in the app. It is almost as though my account doesn't recognize that an initiation pay...

Plan price - €12.99 or €25.98?

I'm hoping someone can help. I just got a 48 sim and was under the impression that the monthly charge was €12.99 a month. When I try to activate this, the T&Cs are stating a charge of €25.98 per month, which is definitely not what was indicated befor...

Nothing happens when I click on a plan

HiI am a member already but my CC expired. I have entered a new CC succesfully but it still says I have no plan. When I click on the plan I want nothing happens. I have tried repeating this in various browsers.Can anyone help please?Thanks

Move number keep Old 7.99 tariff?

Basically as above, do you lose the old membership rate if you have an older number that you did not switch prior to a rate change and want to do so now.  Thanks

Bought new plan early but it didn't start

My membership didn't update after paying for it days be 4 hand

Student membership - didn't get 2nd month free

Dear Sir and Madam,I contacted the agent before I purchased a plan. I asked that if the student membership eligible for the second month free. The agent said that the student membership is eligible for the second month free. And I made my desicion, b...

Haven't entered bank details - how do I pay my plan?