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Why did my number stop working today?

liamH8072
Newcomer

Hi please advise why my number stopped working today??(089) 602 2355

1 REPLY 1

dalyer
The Legend
The Legend

What do you mean by "stopped working"?

Do you still have a connection to the 48 network and signal bars?

If not then what happens when you do a manual search for networks?

Can you see and connect to 48?

If you have a network connection then what doesn't work? 

Calls? Texts? Mobile data? 

What happens when you try to make a call or send a text? 

Can you receive calls/texts? 

What make and model of phone is it? 

Did anything change recently such as a software update, settings changes, factory reset etc.?

Do you have an active membership plan and non-zero allowance balances? 

If necessary you might want to contact 48 support about this.

See the links in my signature below.

By the way, it's not a good idea to post personal details such as your phone number in a public forum like this where anyone can see and use them. 

You might want to edit your post to remove it.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.