The system charged me twice
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05-03-2024 10:47 AM
The system charged me twice when i want to make my first payment. Awaiting for the reply, thank you
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05-03-2024 11:13 AM
The first time you buy a €12.99 membership plan you are also charged a once-off activation fee of €12.99 - so €25.98 in total.
See here:
All Data* €12.99 Plan
This All Data* plan is only available to new 48 customers who order their 48 SIM and purchase an All Data* plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
