cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text message says plan expired but I'm on auto-renewal

clare1234
Newcomer

Hi, received text from number 50848 to say my plan with you has expired and has a link. This must be a spam text as I am on auto renewal on the 16th October. Can you confirm this is a spam text please

3 REPLIES 3

dalyer
The Legend
The Legend

Sometimes these texts get sent by accident as far as I can see from previous similar reports here.

If you're worried about it then contact 48 support for clarification/further assistance.

See the links in my signature below.

Otherwise just ignore it.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

BernieL7869
Newcomer
Hi, received an email from 48 and text from no. 50848 to say my plan with you has expired and has a link. This must be a spam text as I am on auto renewal on the 16th October. Can you confirm this is a spam text please

 

See here for my reply to an almost identical post earlier: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).