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Request for refund of second membership charge

VishnuT4385
Newcomer

‎21-03-2024 02:48 PM - last edited on ‎21-03-2024 02:53 PM by The Legend

Hi team,

I did recharge once and it didn't gave me membership. So had do it twice, 2nd time got the membership.
Can you refund one extra payment made by me as soon as possible.

Thanks in advance
Vishnu Tirthe

1 person had this problem.
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dalyer
The Legend
The Legend

‎21-03-2024 02:52 PM - edited ‎21-03-2024 03:35 PM

Are you sure that you didn't simply inadvertently buy two memberships and the second has stacked on your account to kick in when the first eventually expires?

What does your Transactions page say about the relevant purchases?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

Does your Buy Plan page list any upcoming memberships?

If there has been some mistake with your membership plan purchases then you'll have to contact 48 support for further assistance. 

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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