Payment problem

[lynnn]

My 48 membership stopped working on saturday 12th September. I could not access 48 on my phone so I used another phone and was directed to top up using another phone and using another bank card for payment because I could not apprive payment on my phone that did not work . Once my phone was back working I observed my online banking a few days later that 48 had taken another payment form my account for this month. So I have paid twice for September and wish to be refunded refunded.

[dalyer]

Maybe the second plan purchase has stacked as an upcoming plan on your Buy Plan page in which case you won't lose out as the two plans will work for you consecutively? 

• https://48.ie/my48/memberships

If you still need a refund then you'll have to contact 48 support about this.

They don't generally monitor or respond to posts here on the Community Forum and nobody here on the Community Forum can do anything about refund requests. 

If you need to contact 48 support then see the links in my signature below.