17-06-2024 07:31 PM
17-06-2024 09:37 PM - edited 17-06-2024 09:38 PM
If both payments went though ok in spite of the error then you should have two membership plans on your account.
Maybe one currently active here:
And one stacked on your account as an upcoming membership plan for the next month here:
In which case you haven't lost out.
If you still need a refund then you'll have to contact 48 support.
See the links in my signature below.