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Paid my membership but have no data

Newcomer
Posts: 1
‎25-05-2021 09:28 AM
I recently paid my membership the day after the old one expired, but when I check my48 it says i have 0 GBs of data left, despite having calls and texts and a new counter on the amount of days left of this new membership.
Posted from Google Pixel 5
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Re: Paid my membership but have no data

The Legend
Posts: 16,620
‎25-05-2021 10:40 AM

This seems to happen from time to time to some users for some reason.

Doesn't make sense to me but the only way to sort it out is to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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