Having the same problem, tried 2 different visa and one mastercard. Transaction is authorised by card company but then fails on callback to 48
If you're entering the card details on the fly then maybe try registering the card with the account first and then try buying membership again.
Otherwise you both probably need to contact 48 support.
See the link in my signature below or email them on support@48months.zendesk.com
Hope this helps.
I see.
I really don't understand why this seems to crop up again and again for some people.
Very odd...
This is the process I always use to buy the membership, wondering whats changed
The same error occurs when I try to add the card to my payment details.
Again the card provider validation completes successfully but it looks like the callback from payment provider to 48 is timing out. Clearly some outage on 48 side
@debop wrote:
The same error occurs when I try to add the card to my payment details.
Again the card provider validation completes successfully but it looks like the callback from payment provider to 48 is timing out. Clearly some outage on 48 side
Yes - @GaryW7719 has already clarified that 48 support have said that it's a problem at their end.
cant believe thay still havent fixed it. in this day and age
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