Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving any SMS verification codes

OmarT1198
Newcomer

‎30-07-2024 11:37 PM - last edited on ‎31-07-2024 12:02 AM by The Legend

Hello guys

 

I need your urgent attention and help please! 

 

I just port in my Lyca mobile into 48 but I am not able to receive any text messages or verification codes!? I am able to use the data internet and make and receive calls but the SMS is not working for some reason, I have tried contacting the support MANY times with no hope, as well as I have followed their support channel to set my APN, MMSC and the proxy according to this link https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5... 

but also it did not help the problem, would you be able please to help me out!? I am seriously considering cancelling the entire service and moving to another network because of this issue and the non-professional support team on the chat service they have.

 

 

cheers 

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎30-07-2024 11:56 PM - edited ‎31-07-2024 12:02 AM

This happens to some users for some reason. 

Nobody here on the Community Forum is going to be able to help.

You'll have to contact 48 support to see if they can look into it for you. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes