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Not allowed to purchase membership- “activation in progress”

mariaoconnor
Newcomer

‎30-07-2024 02:18 PM

I just activated my new SIM card. When I went to purchase a new membership, the website says ‘sorry you are not allowed to purchase memberships, since you have a activation in progress’. My sim is already active and I have signal bars. I told an agent and they said the issue will be resolved in 5-7 days?? Joke. Can anyone help me resolve this issue faster ?
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dalyer
The Legend
The Legend

‎30-07-2024 02:47 PM

Only 48 support will be able to help with this. 

Nobody here on the Community Forum can do anything about it. 

If you need to contact 48 support again or make a complaint then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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