6 hours ago
6 hours ago - last edited 6 hours ago
What do you mean by "Haven't heard anything from us"?
Who is "us"?
Did you get and activate your SIM?
That's the first step in getting started:
Once you do that you should be able to log into your My48 account and buy your first monthly membership plan:
What happens if you do that?
If you need to contact 48 support about this then see the links in my signature below.