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Moved to another provider but still charged by 48

LuisinaR8448
Newcomer
 
2 REPLIES 2

LuisinaR8448
Newcomer
I changed my SIM to another company and you did charge a plan in my debit card

Did you forget to disable membership auto-renewal when you left 48?

Did you port your number from 48 to the other provider?

You'll probably need to contact 48 support about this.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.