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Membership working but not displaying on My48 account

IanH7566
Newcomer

‎15-03-2024 03:15 PM - last edited on ‎15-03-2024 03:19 PM by The Legend

Hi, 

I have an active account and my mobile is working but i can't see my membership (when I log into 48.ie) in my profile. Why is this? Please help.

 

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dalyer
The Legend
The Legend

‎15-03-2024 03:18 PM

What do you mean?

You can't see your current active membership plan details on your My48 account Dashboard?

If you're using the app then try the website instead - or vice versa.

Can you make/receive calls, send/receive texts, use mobile data?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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