Your post was blank @ZoeS5537 and the subject line doesn't really clarify matters.
If you want assistance from the Community Forum then you need to explain your issue or question clearly.
What exactly do you mean by "topped up"?
What exactly did you buy?
What does your Transactions page say about your recent payment?
What exactly do you mean by "not updated"?
What does your My48 account dashboard say about your current membership plan status?
What exactly is/isn't working?
If you need to contact 48 support about this then see the links in my signature below.
