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Renewal

Hi, I paid €10.99 plan along with activation fee of €10.99 and they told the second month would be free. But the renewal date shows as 21/02/2026. How does this work and where is the free month ?
1 REPLY 1

dalyer
The Legend
The Legend

The one month free offer only applies to the €12.99 plan according to the terms and conditions:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).