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Charged three times for one month

nickyb6681
Newcomer
Went to buy a new month, and after putting in card details, it said “ somethings gone wrong come back later” so I tried again and again same answer three times. Then it went through . Just checked bank I got charged 3 times
1 REPLY 1

dalyer
The Legend
The Legend

Perhaps, in spite of the errors, you inadvertently bought three membership plans and they are all on your account now?

What does your Transactions page say about recent payments?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

Does your Buy Plan page list any upcoming membership plans?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.