Changing billing date
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28-09-2022 09:46 PM
3 REPLIES 3

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28-09-2022 10:23 PM
You mean your membership renewal date?
You can change that by...
- Disabling membership auto renewal if it's enabled.
- Letting your current membership expire.
- Waiting the necessary time after expiration before purchasing a new membership. Your membership renewal day will now be changed.
- Re-enable membership auto renewal if you want it on.
- At step 3 you will obviously have no active membership so will not be able to make calls, send texts or use data. You will only be able to receive calls and texts.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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28-09-2022 10:40 PM
Thank you

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29-09-2022 11:27 AM
You're welcome.
This could also try contacting 48 support to ask them if they can change your membership renewal date instead of following the process that I outlined, but I suspect that they won't be able to.
To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
