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Changing billing date

EmanueleB6302
Newcomer

‎28-09-2022 09:46 PM

Hi can I change my billing date? Thanks
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3 REPLIES 3

dalyer
The Legend
The Legend

‎28-09-2022 10:23 PM

You mean your membership renewal date?

You can change that by...

 

  1. Disabling membership auto renewal if it's enabled.
  2. Letting your current membership expire.
  3. Waiting the necessary time after expiration before purchasing a new membership. Your membership renewal day will now be changed.
  4. Re-enable membership auto renewal if you want it on.
  5. At step 3 you will obviously have no active membership so will not be able to make calls, send texts or use data. You will only be able to receive calls and texts.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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EmanueleB6302
Newcomer

‎28-09-2022 10:40 PM

Thank you
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dalyer
The Legend
The Legend
In response to EmanueleB6302

‎29-09-2022 11:27 AM

You're welcome.

This could also try contacting 48 support to ask them if they can change your membership renewal date instead of following the process that I outlined, but I suspect that they won't be able to.

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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