Card date needs to be updated

BobC2626 · ‎05-06-2023

My card has expired and tried to update date but it says my bank will send authentication and despite trying many times no authorisation

dalyer · ‎06-06-2023

You mean you're not receiving the security/authentication text messages? Or is it trying to do this via your bank's online banking app (PTSB and maybe other banks do it that way)?

You might need to contact your bank's support and ask them what's going wrong.

If you also need to contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Card date needs to be updated

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